we went to make our balance payment for our honeymoon at the travel agency yesterday. we were shocked to hear that we can't make payment via credit card cos they don't absorb the 2.5% service charges by credit card company. so they wanted us to make payment via cash or nets. if we were to make payment via credit card, we have to bear the 2.5% charges. i was like why didn't anyone inform us of this company policy that you had. and we do make our first payment via credit card during the travel fair. nothing of such had been mention to us.
then the lady showed us our receipt and said that its all stated in the receipt. i almost wanted to yell her, who had ever looked at their receipt after making payment. the only time that i will look at the receipt carefully there's when i think i have been overcharged. if not, i will throw the receipt away the moment i received it from the sales person. with this, i only can blame it on ourselves for not looking at all the words that is printed on that receipt.
however, i still can't accept the fact that such a big travel agency actually want us consumers to absorb the credit card charges on our own. if now, we had booked this tour with any small little or unknown travel agent, i would have no complaints and understand why. definitely not from them
anyway, no more future trips to be booked with them. i'm so upset with them. so please do take note that if you are planning to pay your trip via credit card first, then never booked with them.
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